Internet Banking is one of the most critical applications of a financial institution. With these 3 applications, it is possible to monitor and analyze the system performance/availability information instantly and also to see how the process passes through the enduser’s eyes.
In this way, the APM can report what kind of error or performance problem the end user is experiencing.
In light of these reports, the necessary studies are started for the application to work more stably and the service reports are generated monthly by keeping the SLM’s of these services in APM.
With the online banking application, the services that are important for the bank are identified and their traceability is ensured.
The quality and performance of the service are measured by creating transactions with these definitions.